GDPR has been developed to protect you as a customer and your rights regarding the handling and dissemination of your personal data. The idea is that you as our guest should feel secure that your registered information is not used improperly. The current Swedish PUL is actually the basis for the GDPR and most of the PUL is found in the GDPR.

A personal data is such data that in some way identifies you as a person. That is, name, address, telephone, email, etc. Non-personal information about bookings, sales and activities is not included as this is counted as trade secrets and in many cases is covered by accounting rules and accounting obligations.

Our booking systems handle relatively large amounts of personal data. If you have not re-booked with us within 12 months, your personal information will be deleted from our systems. It is important to distinguish between ordinary and sensitive personal data. Sensitive information is e.g. ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and personal data relating to health or sexual preferences. Hotel von Kraemer will never collect and collect sensitive data.

If Hotel von Kraemer has a data breach or if an unintentional loss of personal data occurs, the person responsible for personal data will document the incident and report it to the Data Inspectorate and affected customers within 72 hours.

If you have booked a stay, you have the right to see the information stored about you in our booking systems.

You who have entered into a customer agreement with Hotel von Kraemer have the right to have all your personal information stored about you deleted. We find it sad because we want to offer you as our friend, good offers and better service.

You who have entered into a customer agreement with Hotel von Kraemer have the right from 25 May 2018 to have all information that can be used to identify you personally removed. This refers to such information that can be used to identify you as a person. Non-personal information about bookings, sales and activities is not included as this is considered a trade secret and in many cases is covered by accounting rules and accounting obligations.

Hotel von Kraemer has already introduced and is at the same time developing the necessary functions for administrators in our booking systems to be able to handle all GDPR requests and requests from you by 25 May 2018 (or instruct the user in how he or she can use the functions).